Q: Are the patches sewn on or applied with a heavy-duty adhesive?

A: Most patches already have standard adhesive and will only require a little of our secret heavy-duty adhesive applied to the back of the patch; however, some vintage patches will need to be sewn on. We have made over 17,000 hats using this technique and stand by it 100%.  If there is ever an issue, we will gladly help rectify it. 

Q: Will my hat be shipped safely?

A: All hats (up to 4 per box) will be shipped in a thick corrugated box with packing paper so that your custom hat(s) will not be damaged in transit. 

Q: Do you ship worldwide? If so, how much is shipping?

A: Absolutely! Shipping will be calculated at checkout 

Q: I have a unique sized head. How can I ensure that the hat will fit/look right?

A: Most of our hats can accommodate up to 7-5/8 head size; however, we have many that fit up to 7-3/4 or 8.  Please ask if you want to know which ones fit larger 

Q: Can I return or exchange my hat if I don't like it?

A: All sales are final on custom orders. We try to go above and beyond to add details & pics to ensure that the hat will fit/look great, so please ask questions! 

If an exchange is approved, buyer will be responsible for shipping both ways and will be due upfront (usually about $10 total for both shipping labels)

Time is very valuable to us and we provide every detail we can about these hats, as well as the ability to field questions prior to purchase. Please understand, as we are just a small mom/pop shop, not Amazon.